Privacy Policy

At StreeGlam By Richa (referred to as "we," "us," or "our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.
​1. Information We Collect
​When you browse our website or make a purchase, we collect the following personal information:
​Identity & Contact Data: Your name, delivery address, phone number, and email address.
​Transaction Data: Details about the Jhumkas and earrings you purchase from us.
​Device & Log Data: Your IP address, browser type, and how you interact with our website to help us improve your shopping experience.
​2. How We Use Your Information
​We use your collected data strictly for business and operational purposes, including:
​Processing, packing, and dispatching your orders within 24 hours.
​Delivering your packages safely to your address within Kerala within 5 working days.
​Updating your order status and sharing live tracking links directly to your registered mobile number or WhatsApp.
​Assisting you when you click the "Raise Refund Request" button in your My Orders section.
​3. Data Sharing with Third Parties
​We do not sell, rent, or trade your personal information to anyone. We only share your data with trusted third-party service providers who help us run our business:
​Courier/Delivery Partners: To deliver your orders within Kerala.
​Payment Gateways: To process your online payments securely. All payment transactions are encrypted using secure technology, and we do not store your credit/debit card or net banking details on our servers.
​4. Cookies
​We use cookies to enhance your browsing experience. Cookies help our website remember the items in your shopping cart and understand your preferences for future visits. You can choose to disable cookies through your browser settings, but it may affect some functionalities of the website.
​5. Data Security
​We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal details.
​6. Your Rights
​You have the right to access, correct, or delete the personal information we hold about you. You can update your account details anytime by logging into your profile and visiting the account settings.
​7. Changes to this Privacy Policy
​We reserve the right to update this Privacy Policy at any time. Any changes will be posted immediately on this page with an updated revision date.